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This position will support the Private Banking group. Responsibilities will include opening deposit accounts, managing deposit activities, responding to customer inquiries and concerns, and providing high quality customer service and support. Responsibilities will include, but not be limited to, the following:
Reviewing and completing requests, responses in a timely manner, staying organized, being proactive, and meeting all client expectations.
Managing the account opening process, on-line banking setup, clearing deposit account exceptions, ordering all requested items, Client follow-up as needed, and ensure new account deposits are received. Pro-actively recommend additional products and services as needed.
Deposit account maintenance such as; adding/removing signers, address changes, phone number updates, officer change forms, on-line banking, etc.
Responding to inquiries, questions, and research related to deposit accounts. This includes but not limited to; debit cards, checks, disputes, fraud, copies of statements, stop payments, and deposit holds.
Processing all deposit wire and transfer requests.
Position Requirements:
Minimum of one year of prior retail banking experience
General knowledge of bank services and products
Excellent client-service skills, including oral and written communication
Entrepreneurial, ownership-oriented mindset
Careful attention to detail and strong organizational skills
Ability to work effectively as a team member and with customers
Strong analytical and problem solving skills and the ability to derive innovative solutions
Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers
Strong work ethic and high integrity
Strong computer skills
Friendly, outgoing, assertive, confident, and enthusiastic personality
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Banking
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Today, the Records family owns 100 percent of the Midland Group. Over time, The Midland Group has grown to employ more than 2,500 people, while operating in the financial services, real estate investment, and insurance industries.
Smith joined MidFirst Bank as chief executive officer in 2022. He spent much of his career at Covington & Burling LLP where he was the Chair of Covington's global corporate practice and previously spent many years on the firm's Management Committee.
It's a metric MidFirst has always prioritized, with 83% of deposits being FDIC-insured, reinforcing MidFirst's position as one of the most stable banks in the nation.
MidFirst Bank is the largest privately owned bank in the United States with $36.9 billion in assets. We offer our customers personal, commercial, trust, private banking, wealth management and mortgage products backed by $3.6 billion in capital and reserves, and more than $16 billion in available liquidity.
MidFirst Bank occupies a rare position within the banking industry. We are the largest privately owned bank in the United States. This combination of size and private ownership provides our customers with a special brand of banking.
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MidFirst Bank occupies a rare position within the banking industry. With assets totaling $37.9 billion, MidFirst Bank is the largest privately owned bank in the nation. This combination of size and private ownership provides our customers with a special brand of banking.
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Introduction: My name is Greg O'Connell, I am a delightful, colorful, talented, kind, lively, modern, tender person who loves writing and wants to share my knowledge and understanding with you.
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